Zhangjiajie National Forest Park welcomes visitors with limited mobility and provides a range of services to make their visit more convenient and comfortable.
For safety reasons and to reduce the risk of lithium-battery fires in enclosed spaces, battery-powered electric wheelchairs, including lithium-battery models, are not permitted on certain forms of enclosed transport, including cableway cabins, Bailong Sky Elevators, and park shuttle buses.
1. Free Manual Wheelchair Loans & Electric Wheelchair Storage
The park provides free manual wheelchair loans at its ticket entrances. Visitors can ask staff for assistance when entering the scenic area.
Free storage is also available for electric wheelchairs, allowing visitors to store their devices while using the park's designated transport facilities.
2. Accessible Routes & Scenic Attractions
The park offers a range of barrier-free facilities and accessible sightseeing routes to help visitors with limited mobility enjoy its spectacular landscapes.
Major scenic areas, including Golden Whip Stream, Tianzi Mountain Nature Reserve, Yellow Stone Village Scenic Area, and Yuanjiajie Scenic Area, feature accessible paths, ramps, and other facilities to support wheelchair users. Dedicated access lanes are also available at transport facilities such as cableway stations and the Bailong Elevator, with staff on hand to provide assistance.
From dramatic sandstone peaks to peaceful forest valleys, visitors using wheelchairs can experience many of the park's remarkable natural attractions.
3. On-Site Assistance & Contact
If you need assistance during your visit, please approach the park's on-site staff or call the service hotline:
Park Service Hotline
📞 86-744-5712345
At Zhangjiajie National Forest Park, wheelchair users can enjoy almost the same sightseeing opportunities as other visitors, allowing them to experience as many attractions and scenic views as possible.
Travel Advice from Zhangjiajie Guide
Travelling with family members who have mobility needs?
Explore our private tours in Zhangjiajie for private transportation and dedicated local support to help make your visit more comfortable and convenient.